Straight to the point with no pushy sales tactics. Nothing seems to get through. Bionic could provide no explanation at all as to why the supplier switch hadn't happened. Great advice too, very knowledgable. Since 2007 Bionic (previously called Make It Cheaper) have helped over 200,000 businesses in Britain save up to £3,639 on their business energy, up to £1,335.47 on their insurance costs, and on average £352 on their telecoms bills Check out what 1,765 people have written so far, and share your own experience. The whole process was simple fast and well explained. First class ,explained everything clearly. Very easy to deal with. Other Products We Considered The BestReviews editorial team researches hundreds of products based on consumer reviews, brand quality, and value. Charlie was helpful and not too pushy. But what I omitted to mention in my original review was that I was deliberately lied to by their employee, who told me that the electricity contract was to run out BEFORE we vacate the premises on Dec 19th, whereas I have since found out the contract runs to the end of the year. Only the latest review will count in the company's TrustScore. Seems to have access to best deals, always worth checking current provider retention offer before accepting though. Sometimes its hard to switch off, and sometimes i get a bit too emotionally involved. Friendly, personable staff and a very clear communication of all the data I needed; helpful, friendly and painless energy company switching - very good! Advertised as taking the hard work out but actually appears they are putting the hard work into switching as was a 100x easier to just go direct. Shane was extremely helpful. The most painless and fruitful energy supply change Ive ever had. Customer reviews of the BIonic Spotlight are largely positive, although it’s admittedly easier to find reviews of other Bell+Howell products than it is of this one. Thanks for all your help Sean :). Cheers Georgie. Amazing how all fast and easy goes thru. I am not a very trusting person but to my delight it was straight talking straight forward and easy to follow so hence a 5 star review well done. Shane was very knowledgeable about the products and gave me really good advice. Saved the company over £500 per annum. The advisor was extremely professional and helpful, Henry was helpful, clear about cover and the company. Every question that I asked they helped with an in-depth answer to. He helped with all my questions, offered great advice with my electricity supplier, even though I was getting a Gas quotation, so didn't really need to offer support & he showed great knowledge of the products he was offering & the supplier i will be dealing with. On calling Bionic I was told by a very polite member of the customer service team that the issue would be investigated. We are currently assessing the review in accordance with our. Discover how our Bionic energy experts can help you find right energy deals and tariffs for your business, quickly and thoroughly. Helpful gave us as a company good price, pleasant and anwered any queries we may have had, lets hope through 3 year contract this remains. I thoroughly reccomend Bionic for negotiating good value greeen energy deals. The switch over date came and went and I'd heard nothing at all from our new supplier, despite being told that the transition would be seamless and easy. The Energy Live Consultancy Award (Best Customer Service), Energy Live News, ... Glassdoor gives you an inside look at what it's like to work at Bionic, including salaries, reviews, office photos, and more. Jake at Bionic was very helpful and patient he spoke clearly and concisely and assured me that I would receive a great service, Bionic reported this review for breaching of Trustpilot guidelines. Highly recommended. A call was put to our supposed new supplier (Daisy), but Bionic were unable to get hold of them - not a good sign. Josh Elvin who works for Bionic really took the time out of his day to help me with switching my Gas and Electric. All rights reserved. I was very busy throughout the day and had to keep asking him to call back on multiple occasions until I was finally free around 6pm. I was very happy with the service I received. I called to discuss contract only to be told it was already in place, no effort made to help me get the 1 year contract I asked for originally, the customer service terrible. Polite and professional and answered to ALL of my questions and concerns. Henry and Aarons went above and beyond their job role to help. Within minutes the person from Bionics, had negotiated a cheaper contract with our current suppliers and all was agreed and signed using docusign. They will contact me again when the contract is due to expire and do it all again. Very simple process to transfer my business electric contract, friendly service. He was very patient and handled everything brilliant.