The best word I can use to describe my experience working here is Traumatic. In mid-September 2018, Firehouse Subs announced a national partnership with Uber Eats to address growing consumer demand for the convenience of food delivery coupled with superior food quality. Kayleigh/Guest Services. We offer detailed franchise research and contact data reports. Part of the concept in decorating Firehouse Subs franchise locations in the display of artwork and fire-fighting memorabilia at the restaurant’s locations. Your response will be removed from the review – this cannot be undone. Average Unit Weekly Sales Volume is weighted based on the number of operating weeks for each Restaurant. Some of the sources of information BBB relies on are temporarily unavailable. With the new college location, Firehouse Subs continues its innovative brand growth and development, … 12. Flexible hours, 50% discount on a meal, cool managers (for the most part), A+ customer base (been working here for a considerable amount of time with only one really mean customer), clean work environment, full transparency with what's in the food you make and where it comes from. Firehouse Subs is a popular restaurant brand. June 18, 2018 by Franchise Chatter 2 Comments in FDD Talk 2020: Food Franchises, Franchise Earnings, Sandwich Franchise, Sub Sandwich Franchise. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I always enjoy the subs here and the extra good feeling of helping Fire Fighters! According to Jay Miller, director of product development for Firehouse Subs, “Guests know and love us for our hot specialty subs, and we’re excited to introduce a new item that inventively combines classic flavors to create a sub that’s truly unique to our brand. Continues Non-Traditional Growth 1. We shall also look at the training which the company provides for its franchisees and also the support they provide. Firehouse Subs intending franchisees should expect a startup cost at a low of $94,783 (U.S. dollar) and a high startup cost of $1,006, 366 (U.S. dollar).eval(ez_write_tag([[250,250],'startupback_com-large-mobile-banner-1','ezslot_7',108,'0','0']));eval(ez_write_tag([[250,250],'startupback_com-large-mobile-banner-1','ezslot_8',108,'0','1'])); Firehouse Subs Franchise Training and Supports. "Flexible hours, friendly staff, overtime availability" (in 47 reviews), "It’s really a Easy job with Easy tasks" (in 36 reviews), "low pay, work is sometimes boring" (in 54 reviews), "Minimum wage, occasional mean/nasty customer (or coworker)" (in 41 reviews), I worked at Firehouse Subs full-time for less than a year, Customer Experience, Food Handling,Time Management, Coping with the time, Sudden Shift Allocation, I have been working at Firehouse Subs part-time, No breaks on 5 hour shifts, cleaning bathrooms after 5 hours on an empty stomach while smelling for food for hours made me throw up on multiple occasions. How BBB Processes Complaints and Reviews. By the end of the 1990s, the Sorensens had 10 Firehouse Subs restaurants and they opened their first location outside of Florida. Firehouse Subs is a restaurant company and brand. Every sandwich made and heated to order. Its latest offering, the Pastrami Reuben, was launched in early April 2018 and is currently available for a limited time at all U.S. Firehouse Subs locations. Fun work environment The food was delicious and the kids had fun getting a fire hat.Even better than the food was the team that works there. Firehouse Subs was founded in 1994 by brothers Chris and Robin Sorensen in Jacksonville, Florida. There’s one for Firehouse Subs’ new smaller subs (which launched in early 2017), one for medium sandwiches, and a container ideal for large orders. The Pastrami Reuben is an innovative step forward in our mission to provide an enticing new menu experience for guests, while keeping our commitment to quality.”. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. GUIDE: Vitality Bowls Franchise Opportunity. 7. The support which the company provides for its franchisees include; Firehouse Subs Franchise Terms of Agreement/Renewal. Franchisor also provides online support for franchisees. Be the first to review! Firehouse Sub ranked No. FDD Talk 2018: Cicis Franchise Review (Financial Performance Analysis, Costs, Fees, and More), FDD Talk 2018: Elements Massage Franchise Review (Financial Performance Analysis, Costs, Fees, and More), Section I – Background information on the Firehouse Subs franchise opportunity, including relevant news updates, Section II – Estimated initial investment for a Firehouse Subs franchise, based on Item 7 of the company’s 2018 FDD, Section III – Initial franchise fee, royalty fee, marketing fee, and other fees for a Firehouse Subs franchise, based on Items 5 and 6 of the company’s 2018 FDD, Section IV – Number of franchised and company-owned Firehouse Subs outlets at the start of the year and the end of the year for 2015, 2016, and 2017, based on Item 20 of the company’s 2018 FDD. Around mid-April 2018, Firehouse Subs announced the opening of its newest location on the campus of Western New England University in Springfield, Massachusetts. Twenty-five years later, there are more than 1,180 firehouse subs restaurants. Everyone is very social. Firehouse Subs provides training and support for its franchisees. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Around 2011, Firehouse Subs opened its first international location in Puerto Rico, and today there are restaurants in Canada and Mexico as well. That's quite a compliment about our pickles being better than moms! Your email address will not be published. They are awesome! It's great Firehouse Subs CEO Don Fox said, “It’s just that it wasn’t as good as what we were serving in the dining room. Are you sure you want to remove this review from being featured for targeted profile? The characteristics of those Restaurants are not materially different from the franchises the franchisor offers for sale, except that:  they may incur greater marketing and promotional expenses (as a sponsor of Jacksonville Jaguars and other programs); and incur additional expenses to offer health insurance to all full-time employees. BBB remains operational and focused on serving our business community. The amount a Firehouse Subs franchise makes cannot be known for sure. The franchisor does not directly operate any Restaurants; all company-owned Restaurants are operated by affiliates, which are owned and controlled by the franchisor’s parent – FRG. Mansfield, TX 76063-7838 (817) 539-9200. However, both the food and the employees here are awesome! The new take out packaging is made from the same material as the packaging that Firehouse Subs has been using for its meatball sub. The containers are also microwaveable and heat tolerant up to 212 degrees, designed to handle hot food, grease, and be cut resistant. Both brothers were former fire-fighters before they started the company. Order now to get instant access to the complete Firehouse Subs franchise owners. Firehouse Subs also requires its operating partner to be solely devoted to the business. Browse 1000s of reports on 1000s of franchise systems. BBB information and Business Profiles reflect the most current information available to us. However, the Firehouse Subs national public relations team shared information on Tuesday morning that the owner of the franchise has decided “to explore other business ventures.” With the new college location, Firehouse Subs continues its innovative brand growth and development, building upon the openings of two airport terminal locations in 2017. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sometimes you would be scheduled only to get sent home an hour into your shift because the store was not busy enough. We are truly delighted to hear that you are a fan. Fox said the brand was still developing the rest of its marketing strategy to promote the better take out boxes. The company supports its franchisees with local marketing. It does add cost to the PNL but we feel it’s well worth the investment on the PNL to improve the guest experience on the off-premise consumption.”. These are among other fees that are required to be paid by the franchisee. Over the next decade, Firehouse Subs pushed national expansion, and in 2016 the chain opened its 1,000th location. Please check out resources available to you at BBB.org/coronavirus. Chris and Robin are from Jacksonville in the U.S. state of Florida. But everything we experienced on our path led us to Firehouse Subs. 13. The company’s current Chief Executive Officer (CEO) is Don Fox. This sales summary does not reflect any expenses of Firehouse Subs Restaurants. It consists of three bagasse containers, which is a 100 percent compostable, eco-friendly material made from the fiber mass of sugarcane. The franchisees are also required to present a liquid asset capital of $80,000 (U.S. dollar). BBB is here to help. At the time of the announcement, there were already 500 Firehouse … Email franchisechatterblog@gmail.com. I have been working at Firehouse Subs part-time for more than a year Pros Flexible hours, 50% discount on a meal, cool managers (for the most part), A+ customer base (been working here for a considerable amount of time with only one really mean customer), clean work environment, full transparency with what's in the food you make and where it comes from. Your review was such a pleasure to read. Becoming a member of their loyalty club earns you free food too. How Much Does a Firehouse Subs Franchise Make? To form the parts of this article, we will be looking at the history of the company. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. BBB reports on known marketplace practices. Fox said Firehouse Subs had to find a manufacturer who could produce the vast quantity the growing chain needed. The brothers were considering buying a restaurant franchise before they had the idea to start Firehouse Subs. The training is conducted for the principal. The initial franchise agreement for a Firehouse Subs franchise has a length of 10 years. Order now to get instant access to the complete Firehouse Subs franchise owners. Entrepreneurs who wish to join the Firehouse Subs franchise are required to make a franchise fee payment of $20,000 (U.S. dollar). This seller of this franchise for sale is experiencing 6 figure income with an owner … Thanks again, Susan/Guest Services. A free inside look at company reviews and salaries posted anonymously by employees. Own or manage this property? BBB Business Profiles generally cover a three-year reporting period. I have been working at Firehouse Subs part-time for more than a year. The company was founded 24 years ago, in 1994. We highlight the average EBITDA from operations for the group with the average sales volume. 15. Firehouse Subs Franchise Fee. The company is a private company. Pays minimum wage no weekly My family enjoys eating here on Sunday after church. EBITDA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization. Around 2016, Firehouse Subs decided it was finally time to bridge the to-go gap and over the summer of 2017, the brand completed its rollout of a new system-wide packaging lineup. 10. Other fees that are required to be paid by the franchisee include a royalty fee of 6% of gross sales per accounting period and a local advertising fee of 4% gross sales. 9. We offer detailed franchise research and contact data reports. The company can also be reached by phone at 1.877.887.8330. 8. Producing over $726,000 in sales and plenty of growth to come. Good food at a good price. Firehouse Subs: Typical of this franchise - See 26 traveler reviews, 7 candid photos, and great deals for Louisville, KY, at Tripadvisor.