The warranty covers a watch’s ability to keep time, but not water damage or any physical or external damage. Review #2267643 is a subjective opinion of poster. Unfair return shipping and stupid accusation. The woman on the sales call said she would not forward a message to customer service department and when I told her I could never get through she actually laughed and said you have plenty of time to get through and hung up on me. It seems they can’t keep up with the mad volume they get, based on the numerous complaints we came across. And to the frustration of the customers; Jomashop literally does little or nothing. The shipping was supposed to take 3-5 business days. You may have heard news stories about fake reviews on Amazon, Trustpilot, and other online sites. The longer answer is: Jomashop is 100% legal, it has industry-wide recognition, and it has a long operating record of fulfilling orders with real and functional products. Yes (1)No (1). Instead, they insulted me and insinuated that I was lying, I was scamster, I was deceptive. In 2008, TechnoMarine sued Jomashop for allegedly using copyrighted photographs on its website without permission. These include: Ground Shipping, UPS 2 Day Shipping, UPS 1 Day Shipping, UPS Next Day delivery, and Saturday Delivery. Our first check of a legit online store is usually legality. However, by its own admission in its warranty page, the warranty that Jomashop gives is “limited”. Did you find this review helpful? Continues to gain time. Bank vs Men’s Wearhouse, etc: We Compare, 21 Places to Get a Ring Sized or Resized (Wait Times Included), 32 Websites Like SHEIN (Better Variety, Quality, Shipping, etc), Online Clothing Stores With Fast Shipping (Same-Day, Next-Day, etc), Can You Rent a Wedding Dress at David’s Bridal? Thus, you’ll want a store that ships to many worldwide locations so that your location is more likely to be covered. Who wants a 4,000.00 watch with a replaced movement in it that is not even one month old! Jomashop also offers top services; it ships to every corner of the world, delivery times are fast; shipping costs are relatively fine. According to its “About Us” page, since 1987, the store has been in the retail and wholesale of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal, and gift items. User's recommendation: Do not recommend, do not be tempted by low prices. Jomashop was first mentioned on PissedConsumer on May 11, 2011 and since then this brand received 447 reviews.. Jomashop ranks 150 of 825 in Jewelry and Accessories category. Clearly more lies, smoke & mirrors so that they could report back to American Express that they were shipping the watch, close the dispute inquiry, and start over again. All sales come with a guarantee of authenticity. If you are wondering by how much less, consider the following: You’ll easily find name-brand luxury watches and other products in Jomashop for up to 50% (or more) off retail price. Did you find this review helpful? Apparently this is something that they do to get rid of their used products so be aware of these scam techniques. Would a happy customer be reading these reviews? The way their customer service agents behave is not what you would expect from … Then there are the return shipping costs. Also, if you are all about getting the best deals anywhere, you may want to check out Ebates.com or Swagbucks.com which allows you to earn free cash and gift cards for things that you already do online. Jomashop promise to providing high-quality items at the best price possible; and as a grey market dealer, it lives up to this. How is it a 30 days return policy mentioned in their website? This watch was selling for about 400 cheaper on Amazon and Jomashop would not honor the price. Jomashop also offers lots of promotions which serve to further floor their prices. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Consumers satisfied with JomaShop most frequently mention customer service, great price and order number. Jomashop emailed me that my original card was expired and would have to pay them directly before they could ship the sunglasses. I took it to a watch store and they said it was defective. However, we are wary of self-published reviews, so we checked out the top independent customers’ review platforms like Trustpilot.com, Sitejabber.com, and Resellerratings.com. Have photo sent to Jomashop and negotiating a solution. This Online “Jomashop.com” “Whatever CON its set-up has outright STOLEN my money and CHEATED me COMPLETELY! Thanks for sharing your experience. It is "ridiculous" that you want for a much lower price watch, but don't want to take any risk. That is; if you’ll want to return an item from your order, you’ll have to contact Jomashop about it for approval. However, Jomashop has already told everyone that there's no manufacturer warranty. SHUT THEM DOWN!!! They came through on a price match guarantee, still waiting for a Second one. You won’t want high cost to dissuade you from returning an unwanted item. All items need to be in the original packaging with labels and stickers attached. amzn_assoc_search_bar = "true"; What can we help you with? Experience #1 – Raymond Weil watch, continues to have issues, in at the shop for the 3rd time now. You definitely don’t want to have a headache when spending your own money. Also, where free shipping does not apply, shipping costs are competitive. I’ve never heard of brand new Swiss watches that arrive broken from reputable, authorized dealers. They sell refurbished/polished watches as new and charge you restocking fees if you catch them lying. On 03-25-2019 I tracked the package but it stated that it was never shipped only a shipping label was generated. Review #2003855 is a subjective opinion of poster. The live chat feature is accessible from the “Contact Us” page of the website. Resellers also buy discontinued models and overseas inventory, where the suggested retail price is lower and/or the exchange rate is favorable. Jomashop typically does not ship on Saturdays; except you specifically select Saturday delivery, where the order will be delivered to you on the designated weekend. I called American Express and filed an inquiry thinking that should get their attention. It is only when Jomashop approves the request, and issues an RMA that you can then proceed to package the item and ship the return package to its return address. Get contact details that poster left for the company. I looked up the closest authorized service center for Hublot and I took the watch there and the Jeweler confirmed it was indeed a knock off. The watch works fine but the crown pulled completely out of the watch on four separate occasions. I’ve spoken with more than 10 people of their staff and no one has done anything and they still have my money 1 month after I returned the used item I sent to them. As a matter of fact, Omega sued Costco over gray market sales of its watches and, in 2015, Costco won the case in federal court. I called the customer care, so that rude filthy lady told me that your order has been cancelled and we don’t have your money and then she had cut the call on my face. Thus, they’ll be under pressure to offload excess stock. Pal, as Jomashop sells luxurious watches at a much lower price, there is a risk that a few of these watches may not work well. Interestingly, Jomashop has very great reviews on these platforms. Sorry, your blog cannot share posts by email. We are all becoming accustomed to touch screen technology, whether it be when using our home computer or withdrawing money from an ATM. Did you find this review helpful? PRODUCT KNOWLEDGE.... Then he put me on hold, then he said that on this model bezel not suppose to turn! It took six months and 1 week. (2020 Updated), Best Shops Like Zappos & Alternatives (2020), Best WYZE CAM 1080P Review (2020 Updated), Rotita Reviews 2020: Is Legit And Safe or Scam? amzn_assoc_placement = "adunit0"; Interestingly, Jomashop delivers on this promise. The price level of this organization is medium according to consumer reviews. Classic, Dont know if you are a moron but the ads are done by Google and it advertised for thing interested in like a watch lol. So, I sent the watch back in Mar’20 and received it back in Apr’20. To send Jomashop an email, you’ll have to use an online contact form available in the “Contact Us” page of the website. BAD NEWS< STAY AWAY FROM JOMASHOP.COM! The watch in question was new at 2500$ not that the price should even matter. I ordered a Citizen men’s watch online on 01-31-2019. If yes, they can't survive. Reviewers write the most about Jomashop Shipping Service and give it 2.1 stars out of 5. However, Jomashop advertises that its goal is “to provide the best service with the best possible pricing ”. Sorry to hear it was negative. For us to be able to assist, we would like to ask for the order ID. Ground shipping takes 1-6 days depending on location. I want to share my pitiful experience at Jomashop so you can be better informed next time you purchase something at Jomashop. One way of gauging quality is to look at what other customers have to say. Jomashop offers warranties on its products with various lengths, depending on the brand and condition. The main thing to consider when buying from Jomashop is that Jomashop does not provide a manufacturer’s warranty. What are the risks associated with buying from Jomashop? For the telephone service, the number to call is 1-877-834-1434. Do not buy from them. Let’s take a closer look at some examples. Solved, Does Tiffany Buy Back Jewelry? Thus the big question is whether Jomashop is legit or just another scam. And customers would have no issue receiving the products they purchased from the site. When I unwrap it, the bezel is stuck in the 5 o'clock position. Now when we’re talking about limited watches like a ceramic Daytona or a Patek 5711 they usually do not have them in stock. User's recommendation: Don’t buy from joma. You can read more on that here. Please don't lie. | Sites Like MONAT (2020), Carvana Review – Is Legit or a Scam? Jomashop sells high-end brands like Breitling, Movado, Omega, Panerai, and Rolex on its website and through other online outlets like Amazon.com and eBay.com. Then Jomashop closed for religious observance, after which the humans came back but their voice message system was still on sabbatical (not accepting calls). Big time spender with his "GOLD" card, buys expensive watch at 50% off at a sketchy vendor. Women’s accessories including handbags, scarves, hats and sunglasses average $500 a piece, but designer items go for as much as $2,000. Some persons will have questions that must be answered before they’ll commit to a store; and even after committing there could be issues.