What will you bring to the table that no one else will? Coordinated all financial and general accounting functions for the shift, handling all accounting procedures and related administrative management to include records management and reporting of shift sales statistics. I appreciated that they knew what they were doing. Managing other crew members throughout the entire shift and making sure they have what they need in order to help customers efficiently. Managed all general housekeeping duties to ensure safety and sanitary standards are met throughout all phases of food preparation and cooking. Sign up here to get top career advice delivered straight to your inbox every week. Dependable to work while other employees were out. We have a lot of great opportunities – more than 3,000 in fact! It may seem like they are trying to shoot you down, but this is actually an excellent opportunity to establish your skills and knowledge. I told him not to contact me again because he and I were not a good fit, either. Your ticket has been punched and as a job seeker in this economy, you’re in a unique position. Meet with clients daily to ensure organizational goals were met. Greeting as well as thanking customers for supporting Coldstone and to ensure that their visit was a pleasant one. Identify them so you can avoid them. Create what I call “coming attractions.” This technique will allow you to introduce your skills and set the tone of the interview. Provides needed assistance in all aspects of store and holds a key leadership role when the Store Manager is not on duty. Counting down drawers, preparing and making bank deposits, and updating cash records are among the typical cash management responsibilities of a shift leader. If you or any of your contacts are in interested in working at AECOM, feel free to share this message with them. In retail, the shift leader often begins by inspecting equipment and supplies to ensure workers can adequately complete tasks and customer orders throughout the entire shift. Is that in the ballpark? Read about the company on their website and look at reviews on Glassdoor. Counted daily generated revenue for reports. Implement all measures and actions to ensure food acceptability, safety control, and sanitation, dining facility décor, and enhancement of customer service. Are there other important aspects of the job I should address? You can give the interviewer the benefit of the doubt and assume that they were taught how to interview from the old-school, traditional playbook. And if you’re looking for the latest in employer solutions and advice, we recommend our Talent Solutions Blog. Glassdoor will not work properly unless browser cookie support is enabled. This will replace the current featured interview for this targeted profile. ), 7 of the Best Situational Interview Questions. Assisted in the management of store operations ensuring stock and supplies are maintained. I've been creating actionable sales reports since 2013 and helping executives use data to inform their business decisions. Directly supervised, evaluated, and supported a team of over 15 staff members; managed the professional development and certification of the staff to ensure that all regulatory and customer service standards were met and maintained. You may opt-out by. Glassdoor will not work properly unless browser cookie support is enabled. 2. years in workforce. Learn about Instacart culture, salaries, benefits, work-life balance, management, job security, and more. If you have additional questions ask the interviewer if you can email him/her for further clarification. Resolving customer and staff complaints and concerns daily. At LiveCareer, we live and breathe the belief that we can help people transform their work lives, and so do our contributors. Do your research. You should seize the opportunity and lead with your most significant qualifications. How will you stand out from the many qualified candidates? Provided customers with a joyful experience by creating a pleasant atmosphere. Directed trainees to ensure excellent customer service was practiced at all times. Join me on the red carpet as I provide you with a glimpse behind the velvet ropes of the recruiting department. Supervise team members to maintain adequate shift staffing levels according to projected sales. He or she also addresses any employee conflicts that arise during the course of a shift. As a Shift Lead, you’ll be responsible for coordinating the schedule for our Operations Specialists, and reporting all deployed and/or picked up scooters. Job Description for Assistant Managers in Fast Food Chains, Effective Managerial Communication to Shift Workers, Job Description for Chief Operating Officer in Manufacturing, Responsibilities of a Shift Leader in Fast Food, Job Descriptions for Fast Food Front Supervisors. because he sent another candidate to the same company (for a different job) last week and the candidate stumbled over that question. Lead by example and ensure the execution of all safety, security, quality and store operations policies, while working in a fast retail environment. Establish and maintain open communication, support the functions of one another and ensure productive working relationships with all team members, shift support personnel & management. Lead a team of up to 8 employees on a shift. I was responsible for increasing their sales more than any other employee and I intend to bring that same expertise to your company. Anticipated customer and store needs by constantly keeping a watchful eye on * both the customers and environment for cues.